Watch a video on How to Create a City Account or Redeem an Access Code.

Create An Account
For First-Time Users - Watch video above from beginning until 1m:30s, OR follow the instructions below:
  • Step 1: Visit the Economic Development Department Application Portal home page.
  • Step 2: Click the “Create Account” icon. 
  • Step 3: Enter the required information and click the “Submit” button. 
  • Step 4: After completing account creation, you will be prompted to fill out your profile information.
  • Step 5: After updating your profile information, you will be redirected to the home screen to begin the application process.

How to Redeem Your Access Code - Watch video above from 1m:30s to 4m:06s, OR follow the instructions below:
If you have previously applied for a City of Austin Economic Development Department grant or program, you may need to redeem an access code to confirm and access your account. If you received a ‘Your email is connected to our system’ message, follow the steps below to confirm and access your account.
  • Step 1: Visit the Economic Development Department Application Portal home page.
  • Step 2: Click the “Create Account” icon. 
  • Step 3: Enter the required information and click the “Submit” button.   
  • Step 4: If your information is in our database, your access code will be displayed.
  • Step 5: Copy the one-time access code and enter into the Access Code tab.
  • ​​Step 6: After you confirm your account, you will be directed to complete your account creation using the “Create Account” tab.

If you have any issues with the steps above, Please click on "Contact Us" at the top of this page!