How to Create an Account City of Austin

Watch a video on How to Create a City Account or Redeem an Access Code.

Create An Account
For First-Time Users - Watch video above from beginning until 1m:30s, OR follow the instructions below:

Step 1: Visit the Economic Development Department Application Portal home page.
Step 2: Click the “Create Account” icon. 
Step 3: Enter the required information and click the “Submit” button. 
Step 4: After completing account creation, you will be prompted to fill out your profile information.
Step 5: After updating your profile information, you will be redirected to the home screen to begin the application process.

How to Redeem Your Access Code - Watch video above from 1m:30s to 4m:06s, OR follow the instructions below:
If you have previously applied for a City of Austin Economic Development Department grant or program, you may need to redeem an access code to confirm and access your account. If you received a ‘Your email is connected to our system’ message, follow the steps below to confirm and access your account.

Step 1: Visit the Economic Development Department Application Portal home page.
Step 2: Click the “Create Account” icon. 
Step 3: Enter the required information and click the “Submit” button.   
Step 4: If your information is in our database, your access code will be displayed.
Step 5: Copy the one-time access code and enter into the Access Code tab.
Step 6: After you confirm your account, you will be directed to complete your account creation using the “Create Account” tab.